Privacy Policy

Effective Date: 22 August, 2025

Estate Seeker (“we”, “our”, “us”) is committed to protecting the privacy of individuals and managing personal information in an open and transparent way. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Privacy Policy

Effective Date: 22 August, 2025

Estate Seeker (“we”, “our”, “us”) is committed to protecting the privacy of individuals and managing personal information in an open and transparent way. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. What Personal Information Collect

We may collect the following types of personal information:

  • Full name, email address, phone number, and postal address

  • Login or account details for Estate Seeker’s online platform (if applicable)

  • Demographic details (e.g., age, location, property interest stage)

  • Records of your enquiries or downloads (e.g., guides, tools, or resources accessed)

  • Browsing activity on our website, including IP addresses, cookies, and analytics data

2. How We Collect Your Personal Information

We may collect personal information through:

  • Online forms, registrations, and sign-ups on our website

  • Direct communications via email, phone, or live chat 

  • Subscriptions to newsletters or educational updates 

  • Cookies and website analytics tools (e.g., Google Analytics)

  • Third-party integrations such as survey tools or webinar platforms

3. Why We Collect And Use Your Information

We collect and use personal information to:

  • Provide access to educational tools, resources, and guides 

  • Respond to enquiries and provide support 

  • Improve our website, resources, and user experience

  • Send educational updates, newsletters, and marketing materials (you may opt out at
    any time)

  • Comply with legal and regulatory obligations

4. Disclosure of Personal Information

We may share your information with:

  • Technology and service providers (e.g., website hosting, email platforms, analytics
    providers)

  • Marketing partners to improve our communication and reach 

  • Professional advisors (legal, compliance, accounting) where necessary

  • Government or regulatory bodies if required by law

  • Other parties with your consent

5. Storage and Security of Information

We take reasonable steps to protect personal information through physical,
electronic, and procedural safeguards. This includes:

  • Secure servers and encrypted data storage

  • Access controls for authorised personnel only 

  • Regular monitoring and review of security measures

6. Access and Correction

You have the right to:

  • Request access to the personal information we hold about you

  • Request corrections if your information is inaccurate, incomplete, or out of date

7. Cookies and Analytics

Our website uses cookies and analytics tools to:

  • Track and understand visitor behaviour

  • Improve navigation, content, and user experience

  • Deliver relevant marketing and advertising

You may manage or disable cookies through your browser settings.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible
for the privacy practices of these third-party sites. We encourage you to
review their privacy policies before providing personal information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted
on our website and will take effect from the date of publication.

10. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy
or the way your personal information is handled, please contact us:

Address: 409 (A) / 5 Celebration Drive, Bella Vista NSW 2153

1. What Personal Information Collect

We may collect the following types of personal information:

  • Full name, email address, phone number, and postal address

  • Login or account details for Estate Seeker’s online platform (if applicable)

  • Demographic details (e.g., age, location, property interest stage)

  • Records of your enquiries or downloads (e.g., guides, tools, or resources accessed)

  • Browsing activity on our website, including IP addresses, cookies, and analytics data

2. How We Collect Your Personal Information

We may collect personal information through:

  • Online forms, registrations, and sign-ups on our website

  • Direct communications via email, phone, or live chat 

  • Subscriptions to newsletters or educational updates 

  • Cookies and website analytics tools (e.g., Google Analytics)

  • Third-party integrations such as survey tools or webinar platforms

3. Why We Collect And Use Your Information

We collect and use personal information to:

  • Provide access to educational tools, resources, and guides 

  • Respond to enquiries and provide support 

  • Improve our website, resources, and user experience

  • Send educational updates, newsletters, and marketing materials (you may opt out at
    any time)

  • Comply with legal and regulatory obligations

4. Disclosure of Personal Information

We may share your information with:

  • Technology and service providers (e.g., website hosting, email platforms, analytics
    providers)

  • Marketing partners to improve our communication and reach 

  • Professional advisors (legal, compliance, accounting) where necessary

  • Government or regulatory bodies if required by law

  • Other parties with your consent

5. Storage and Security of Information

We take reasonable steps to protect personal information through physical, electronic, and procedural safeguards. This includes:

  • Secure servers and encrypted data storage

  • Access controls for authorised personnel only 

  • Regular monitoring and review of security measures

6. Access and Correction

You have the right to:

  • Request access to the personal information we hold about you

  • Request corrections if your information is inaccurate, incomplete, or out of date

7. Cookies and Analytics

Our website uses cookies and analytics tools to:

  • Track and understand visitor behaviour

  • Improve navigation, content, and user experience

  • Deliver relevant marketing and advertising

You may manage or disable cookies through your browser settings.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies before providing personal information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website and will take effect from the date of publication.

10. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or the way your personal information is handled, please contact us:

Address: 409 (A) / 5 Celebration Drive, Bella Vista NSW 2153

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